How our authorised representative service works2026-09-09T11:24:36+00:00

How our authorised representative service works

To sell your products in the EU and UK, you need an authorised representative based in these regions. This representative is your official liaison with market authorities, ensuring that your products meet local regulations. At 24hour-AR, we streamline this process, providing you with fast and reliable representation services that allow you to access these markets confidently.

As your legal representative, we provide you with our address, which must be clearly visible on the product, packaging, or in any accompanying documentation.
Besides providing our address, as your authorised representative, we also provide the following services, as described in the relevant legislation:

Verify that the EU declaration of conformity or declaration of performance and technical documentation are present, if these documents are required.

Upon request, provide market authorities with the information necessary to demonstrate the conformity of a product.

Cooperate with market surveillance authorities and provide them with relevant information.

The process to sign us as your AR

These tasks are described in the AR Agreement. The step-by-step process to sign us as your authorised representative is as follows:

1. Fill in the Get Started form.

2. Follow the instructions that you receive from us to upload your technical file

  • We will confirm the annual costs for our service. Our prices can also be found here.
  • We will ask you to provide us with your company information that we need to prepare the AR Mandate.
  • We send you the AR Agreement (or Agreements if you choose both EU and UK) for your review.
  • Sounds feasible? You sign the Agreement(s).
  • You receive the invoice and instructions to upload your technical file.
  • Once the payment and technical file has been received, we review the technical file within 24 hours,

3. Once the documentation is checked and confirmed, we sign the AR Agreement and you can start using our address.

Do you want to move swiftly? You can also choose the option to Checkout immediately in the Get Started form.

Our service is fast, smooth, and professional, like a legislation Ninja!

satellite view of Europe

Why Choose 24hour-AR?

  • Speed: We offer industry-leading turnaround times, becoming your authorised representative in just 24 hours, far faster than typical providers.
  • Expert compliance: Our dedicated team knows the ins and outs of EU and UK regulations, ensuring your products are always compliant and market-ready.
  • Reliable support: With offices in both the EU and UK, we provide the local presence and support you need to operate smoothly across both markets.
  • Proactive communication: We keep you updated with any regulatory changes that could impact your products, helping you stay ahead of compliance requirements.

With Regulation (EU) 2019/1020 coming into force, every business from outside the EU selling products directly or indirectly must have either an importer or an authorised representative located in the EU.

The authorised representative acts as a liaison between the manufacturer based outside of the EU and a national authority within the EU. The tasks of the economic operator, such as verifying that there is a technical file and declaration of conformity present, are determined by the Regulation.

Sell your product in Europe directly, online, or via a fulfilment service provider confidently. We will take care of the legal requirements and regulations enforced by the EU authorities.

With offices in both the EU (Umeå, Sweden, the Netherlands) and the UK (London, England), we can provide you with both addresses, so you can do business easily anywhere in the EU and/or UK.

Additional services

  • Identify requirements: We help you find the specific regulatory requirements relevant to your products in the EU and UK markets.
  • Technical file review: Our experts thoroughly review your technical file to ensure compliance with all necessary standards and regulations.
  • Gap closure support: We identify any gaps in compliance and provide guidance on how to address them, including risk assessments, testing recommendations, and documentation improvements.
  • Compliance support for the CE/UKCA marking
United Kingdom

With offices in the EU and the UK, we can provide you with the addresses for both markets, so you can do business easily anywhere in the EU and/or UK.

Need broader support? If you need more than an EU or UK Authorised Representative, 24hour-AR also offers EU market access compliance support. This includes readiness checks, documentation review, GPSR support, labelling checks, partner introductions, and a practical roadmap for selling regulated products in Europe. Find out more on our EU Market Access Service page.

How we can help you

In addition to the EU and UK authorised representative services we offer the following services:

Find the relevant requirements for your product

  • Identify directives and standards
  • Identify requirements on:
  • the technical file
  • the required testing
  • the product marking
  • the packaging
  • the user instructions

Check your technical file on compliance with the requirements

  • Review your documentation
  • Labeling and symbols inspection
  • Inspection of test reports
  • Inspection of the user manual
  • Inspection of the risk analysis
  • CE/UKCA Declaration of Conformity examination
  • Determine what is missing

Close the gaps

  • Compliance consulting, including explaining the compliance requirements to your supplier
  • Help with drawing up the technical file and other relevant documentation
  • Product labeling, packaging labeling, and user manual support
  • Completing and creating your risk analysis and user manuals
  • Conducting mandatory testing, such as EMCD, LVD, RED tests according to all relevant standards

Who we help

24hour-AR supports manufacturers, brands, e-commerce sellers, and compliance partners that need an EU or UK Authorised Representative before selling regulated products in Europe.
US manufacturers selling into the EU
We help US manufacturers understand when they need an EU-based Authorised Representative, what documentation must be available, and how to appoint a reliable local representative before selling in Europe. This is especially relevant for companies selling CE-marked products, electrical products, machinery, toys, PPE, medical devices, or other regulated products that require a responsible economic operator in the EU.
UK companies selling into the EU after Brexit
We support UK manufacturers, brands, and exporters that need EU-based representative support after Brexit, with the right local address, documentation process, and authority contact point in place. This is particularly relevant for UK exporters selling regulated products such as toys, electrical goods, machinery, PPE, consumer electronics, or textiles into the EU, where the right EU-based economic operator, documentation process, and market-surveillance contact point need to be in place.
Asian and non-EU manufacturers exporting to Europe
We support manufacturers in China, South Korea, Taiwan, and other non-EU countries that sell directly into Europe or through distributors. Our team makes the AR appointment practical, fast, and clear across time zones and supply chains.
E-commerce sellers and Amazon EU sellers
We help e-commerce and Amazon EU sellers arrange authorised representative support and documentation checks to reduce the risk of listing issues, customs delays, or marketplace compliance problems.
Non-UK companies selling products in Great Britain
We support non-UK manufacturers, brands, and e-commerce sellers that need a UK Authorised Representative before selling regulated products in Great Britain. This service is sometimes referred to as a UKCA responsible person, UK responsible person, or UKCA representative service. We help clarify what applies, check the required documentation, and provide a reliable UK contact point.
Compliance consultants, test labs, and market-access partners
24hour-AR can act as a specialist delivery partner for CE marking consultants, UKCA consultants, test laboratories, freight forwarders, and other compliance service providers that need authorised representative support for their clients.

Frequently asked questions

When should we send the technical file and declaration of conformity?2025-09-17T13:48:53+00:00

Once you have registered and made the payment, you will automatically receive an email to upload your files.

How should we send the technical file and declaration of conformity?2025-09-17T13:49:16+00:00

Once you have registered and made the payment, you will automatically receive an email to upload your files.

What other compliance services do you offer?2025-09-17T13:49:45+00:00

Besides our AR services, we offer testing, consulting, certification and labeling, quality assurance and inspection services. We provide simple, reliable and affordable compliance solutions for various types of products. Before you sell your products, you must ensure they meet the rules, regulations, and laws of the market where you sell your products.

What should I upload?2025-09-17T13:50:11+00:00
  • Upload your technical files. A technical file typically includes, but is not limited to, test reports, a user manual, etc.
  • Upload your declaration of conformity (DoC). See examples of templates for the DoC here: https://instrktiv.com/en/declaration-of-conformity/
Where do I place your address as our AR?2025-09-17T13:50:41+00:00

You can place the address on the packaging, product and/or any accompanying document.

Client testimonials & case studies

97% of our customers would recommend 24hour-AR to a friend. The numbers don’t lie. Are you ready to become the next 24hour-AR customer to love their AR service provider? Curious what this looks like in practice? Check our successful case studies.

Bemodern
Numetrix
Vidipack 1
Intelligent Group Solutions
Brandart
P An C
My 1St Years
Specac
Ebtron
Aci
Labhackers
Temp
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